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Call Center Rep
$39k-51k (estimate)
Full Time | Business Services 5 Months Ago
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Pacific Outdoor Living is Hiring a Call Center Rep Near Sun Valley, CA

Pacific Outdoor Living in Sun Valley, California is looking to hire a full-time Call Center Rep to work with clients and help answer questions they may have about the services we provide. Do you have excellent customer service and data entry skills? Are you someone who thrives in an engaging and fast-paced environment? Would you like to join a company that truly values its employees? If so, please read on!

This full-time customer service position earns a competitive hourly wage of up to $15-$18/hour. We provide weekly bonuses and benefits that are available after a provisional period. Benefits include health, dental, weekly paychecks, and codified training. After 90 days, we offer 6 paid holidays and after 6 months, a 401k plan with a 4% match. If this sounds like the right opportunity for you, apply today!

ABOUT PACIFIC OUTDOOR LIVING

Pacific Outdoor Living offers a beautiful landscape design for any space outdoors in the city of Sun Valley, California. We are designers and builders that manage projects with the utmost customer satisfaction. Our reputation for excellence and unparalleled quality of service in Southern California earned us a place on the Inc. 500 list of fastest-growing companies in America. We pride ourselves in accomplishing designs that our experts learned from hands-on experience. We supply our customers with high-quality designs from crew members undergoing immense training and certification to ensure the value of their work meets the highest standards of our customers - every time.

A DAY IN THE LIFE OF A CALL CENTER REP

This full-time customer service role is essential to the success of our company as we rely on you to work directly with current and prospective clients and share the value of our exceptional landscaping services! Much of your time is spent setting appointments for our sales reps, so they can then guide customers on their purchasing decisions. Further, you also complete data entry by entering information into our customer relations management software (CRM). Your detail-oriented personality shines through as you help keep our records accurate and up to date. You also reach out to previous customers and respond to inquiries to keep them current about our offerings. Ultimately, your organizational and customer service skills, along with your self-motivated personality allow you to exceed in this role and keep our customers happy and our business growing!

QUALIFICATIONS FOR A CALL CENTER REP

  • Previous experience being a call center agent or similar retail experience
  • Comfortable being on the phone 8 hours a day as well as make some cold calls
  • Can type 40 WPM
  • Foundational computer and data entry skills
  • 2 years of CSR experience is a plus

Are you self-motivated? Can you connect with a variety of people and personality types? Do you consider yourself to be a customer service rockstar? Do you have excellent communication and time management skills? If yes, you might just be perfect for this customer service position on our call center team!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Call Center Rep job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 91352

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-51k (estimate)

POST DATE

12/25/2022

EXPIRATION DATE

06/05/2024

WEBSITE

pacoutdoorliving.com

HEADQUARTERS

Maple Valley, WA

SIZE

<25

INDUSTRY

Business Services

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If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Rep job description and responsibilities

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

02/25/2022: Kansas City, KS

Agents are responsible for making outbound calls to set appointments and gather survey data.

01/15/2022: Duluth, MN

Call Center Representatives are general responsible for handling large amount of customer calls.

03/27/2022: Canton, OH

A call center rep should be able to handle pressure.

02/18/2022: Hartford, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Rep jobs

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.

03/03/2022: Hartford, CT

Call center agents might have to handle a chatty customer one moment and an angry one the next.

02/24/2022: Parkersburg, WV

Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.

03/22/2022: Miami, FL

Call center rep are customer oriented.

01/27/2022: Saint Petersburg, FL

Step 3: View the best colleges and universities for Call Center Rep.

Butler University
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